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Terms and Conditions

Terms of Sale for Digital Products

Registration Data:
SAKS OFF ON Rafał Jędruch
ul. J.J Śniadeckich 4F/6
64-500 Szamotuły
NIP 7872022542

Below you will find the terms and conditions, which include information about how to place an order and conclude a contract, payment methods available in the store, and the complaint procedure.

If you have any questions, I am at your disposal via email at: kontakt@rafaljedruch.eu.
Best regards and happy shopping,
Rafał Jędruch

§ 1 Definitions

For the purposes of these terms and conditions, the following meanings of the terms are accepted:

  1. Online platform – an online platform available at https://rafaljedruch.eu/ created by the Seller
  2. Buyer – a natural person, legal person, or legal person with limited liability
  3. Consumer – a natural person entering into an agreement with the Seller not directly related to their economic or professional activity; the Consumer is also a Buyer
  4. Business entity – a natural person entering into an agreement with the Seller directly related to their economic activity, when the content of this agreement indicates that it does not have a professional character for this person, resulting in particular from the subject of the economic activity carried out by them, made available based on the provisions of the Central Register and Information on Economic Activity; the Business entity is also a Buyer
  5. Terms and conditions – these terms and conditions, available at https://rafaljedruch.eu/
  6. Store – an online store available at https://rafaljedruch.eu/
  7. Seller – Rafał Jędruch, conducting business under the name SAKS OFF ON Rafał Jędruch NIP 7872022542 REGON 364953212, ul. J.J. Śniadeckich 4F/6, 64-500 Szamotuły

§ 2 Preliminary provisions

  1. Through the Store, the Seller conducts the sale of digital content, simultaneously providing services to the Buyer electronically in accordance with § 3 of the Terms and Conditions.
  2. The Terms and Conditions define the rules and conditions for using the Store, as well as the rights and obligations of the Seller and the Buyer.
  3. To make a purchase through the Store, it is not necessary for the Buyer’s computer or other device to meet any special technical requirements. The following are sufficient:
  • access to the Internet,
  • standard operating system,
  • standard web browser,
  • active email address.
  1. To use digital content, the following technical requirements must be met by the Buyer’s computer or other device:
  • access to the Internet,
  • standard operating system,
  • standard web browser,
  • standard office suite, standard .pdf file browser,
  • standard video file player, active email address.
  1. In a situation where the use of digital content would require additional technical conditions to be met, these conditions are indicated in the description of the digital content in the Store. 
  2. The Buyer cannot make a purchase anonymously or under a pseudonym.
  3. It is prohibited for the Buyer to provide content of an unlawful nature, especially by sending such content through forms available in the Store.
  4. All prices listed in the Store are gross prices.

§ 3 Electronic services

  1. Through the Store, the Seller provides the Buyer with an electronic service consisting of enabling the Buyer to enter into an agreement with the Seller for the delivery of digital content in the form of electronic products available in the Store. Conclusion of the agreement is possible without having an account in the Store.
  2. The basic electronic service provided by the Seller to the Buyer is enabling the Buyer to place an order in the Store leading to the conclusion of an agreement with the Seller. Placing an order is possible without the need to have an account in the Store, depending on the ordered product.
  3. If the Buyer decides to create an account in the Store, the Seller also provides the Buyer with an electronic service consisting of creating and maintaining an account in the Store. The account stores the Buyer’s data and the history of orders placed by the Buyer in the Store. The Buyer logs into the Account using their email address and a password defined by them.
  4. Creating an account in the Store is done by checking the appropriate checkbox in the order placement process or by completing the self-registration form available in the Store. The Buyer can delete the account at any time from the account management panel or by sending a relevant request to the Seller. Deleting the account will not result in the deletion of information about orders placed using the account, which the Seller will keep until the expiration of claims from the agreement concluded through the Store / for the entire functioning period of the Store, unless the Buyer objects to the storage of this information earlier, and the Seller does not have a predominant interest in storing it.
  5. If the Buyer decides to subscribe to the newsletter, the Seller also provides the Buyer with an electronic service consisting of sending the Buyer email messages containing information about news, promotions, products, or services of the Seller. Subscribing to the newsletter is done by completing and submitting the newsletter subscription form or by checking the appropriate checkbox in the order placement process. The Buyer can unsubscribe from the newsletter at any time by clicking on the unsubscribe button visible in each message sent as part of the newsletter or by sending a relevant request to the Seller.
  6. The services are provided electronically to the Buyer free of charge. However, agreements for the delivery of digital content concluded through the Store are subject to a fee.
  7. In order to ensure the security of the Buyer and the transmission of data in connection with the use of the Store, the Seller takes technical and organizational measures appropriate to the degree of security threat of the services provided, in particular measures to prevent the acquisition and modification of personal data by unauthorized persons.
  8. The Seller takes action to ensure the proper functioning of the Store. The Buyer should inform the Seller about any irregularities or interruptions in the functioning of the Store.
  9. Any complaints related to the functioning of the Store may be submitted by the Buyer via email to the email address kontakt@rafaljedruch.eu. In the complaint, the Buyer should specify the type and date of the occurrence of the irregularity related to the functioning of the Store. The Seller will consider all complaints within 30 days of receiving the complaint and will inform the Customer of its resolution to the email address submitting the complaint.

§ 4 Intellectual property rights

  1. The Seller hereby informs the Buyer that the content available on the Store’s pages and the digital content sold through the Store may constitute works within the meaning of the Act of February 4, 1994, on Copyright and Related Rights, for which the Seller holds the copyright.
  2. The Seller hereby informs the Buyer that further dissemination of content covered by copyright by the Buyer without the Seller’s consent, except for using the content for personal use, constitutes a violation of the Seller’s copyright and may result in civil or criminal liability.

§ 5 Conclusion of the agreement

  1. The Buyer may place an order as a registered customer or as a guest, depending on the purchased product.
  2. A registered customer is a Buyer who has an account in the Store. The Buyer can create an account by checking the appropriate checkbox in the order placement process or by completing the self-registration form available in the Store.
  3. If the Buyer has an account in the Store, they should log in before placing an order. Logging in is also possible during the ordering process by clicking on the link available in the displayed message.
  4. Placing an order is done by completing the order form after adding the digital content of interest to the Buyer’s cart. The form must contain the necessary data for order processing. The condition for placing an order is the acceptance of the Terms and Conditions, which the Buyer should familiarize themselves with beforehand. In case of any doubts regarding the Terms and Conditions, the Buyer may contact the Seller.
  5. The process of placing an order is completed by clicking on the order finalization button. Clicking on the order finalization button constitutes the Buyer’s declaration of intent to conclude an agreement with the Seller for the delivery of digital content.
  6. If the Buyer has chosen online payment when placing the order, after clicking on the order finalization button, they will be redirected to the payment gateway operated by an external payment service provider to make the payment for the order.

§ 6 Payment and product delivery

  1. The only available payment option in the Store is electronic payment.
  2. Electronic payments, including payment by payment card, are processed by PayU, PayPal.
  3. If the Buyer has requested an invoice, it will be delivered to the Buyer electronically, to the email address provided in the order form.
  4. The Buyer receives the purchased products in the form of digital files immediately after making the payment. Once the payment is confirmed, the system automatically sends the files to the email address provided in the form. In case of any issues with the system sending the digital files, the seller will manually send the materials within 24 hours.

§ 7 Performance of the agreement

  1. The fulfillment of an order including digital content occurs by sending to the email address provided by the Buyer in the order form a message containing instructions for downloading or accessing the purchased digital content.
  2. In the case of online courses, an account may be created for the Buyer within the course platform, and access details will be sent as part of the email message referred to in point 1 above.
  3. In the case of online courses, access to the content included in the course may be limited temporarily, in accordance with the information provided in the course description on the Store’s website. In such a situation, after the specified period of time has elapsed, the Buyer will lose access to the course.
  4. In the case of online courses, the Buyer is obliged to use the course platform in accordance with the law, the Terms and Conditions, and good practices, and in particular:
  • Use the platform in a manner that does not disrupt the use of the platform by other users, does not violate any rights, assets, or interests of third parties, and does not adversely affect the functioning of the platform, especially by using malicious software,
  • Not to share access data to their account on the platform with any third parties
  • Not to distribute PDFs or their individual parts without the prior consent of the Seller.

§ 8 Liability for defects

  1. The Seller is obliged to provide the Buyer with digital content free from defects, subject to point 3 below.
  2. The Seller is liable to the Buyer if the digital content has a physical or legal defect (warranty for defects), subject to point 3 below.
  3. The warranty for defects is excluded in relation to Buyers other than Consumers and Business entities.
  • If the Buyer finds a defect in the digital content, they should inform the Seller, specifying their claim related to the identified defect or submitting a statement to that effect.
  • The Buyer may contact the Seller via email.
  • The Seller will respond to the complaint submitted by the Buyer within 14 days from the date of receiving the complaint using the means of communication through which the complaint was submitted.

§ 9 Personal data and cookies

  1. The Seller is the administrator of the Buyer’s personal data.
  2. The Store uses cookie technology.
  3. Details related to personal data and cookies are described in the privacy policy available at https://rafaljedruch.eu/terms-and-conditions/

§ 10 Out-of-court complaint handling and claims settlement methods

  1. The Seller agrees to submit any disputes arising in connection with concluded agreements for the delivery of digital content to mediation. Details will be determined by the conflicting parties.
  2. The Consumer has the option of using out-of-court complaint handling and claims settlement methods. In particular, the Consumer has the option to:
  • submit a request to the permanent consumer arbitration court for resolution of a dispute arising from the concluded agreement
  • submit a request to the voivodeship inspector of the Trade Inspection for mediation proceedings to amicably settle a dispute between the Buyer and the Seller,
  • use the assistance of the district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
  1. For more detailed information on out-of-court complaint handling and claims settlement methods, the Consumer can visit the website http://polubowne.uokik.gov.pl.
  2. The Consumer may also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform is used to settle disputes between consumers and traders seeking an out-of-court settlement of disputes concerning contractual obligations arising from an online sales agreement or a service contract.

§ 11 Final provisions

  1. The Seller reserves the right to introduce and withdraw offers, promotions, and to change product prices in the Store without prejudice to the rights acquired by the Buyer, including, in particular, the terms of agreements concluded before the change.
  2. The Seller reserves the right to make changes to the Terms and Conditions. The Terms and Conditions applicable on the date of concluding the agreement apply to agreements concluded before the change in the Terms and Conditions. Buyers who have a registered user account will be informed of any changes to the Terms and Conditions by sending a message to the email address assigned to the user account. If the new Terms and Conditions are not accepted, the Buyer may delete their user account free of charge.
  3. Any disputes related to agreements concluded through the Store will be resolved by the Polish common court competent for the Seller’s place of business. This provision does not apply to Consumers and Business entities, for whom the jurisdiction of the court is determined according to general rules.
  4. These Terms and Conditions are effective as of April 24, 2024.